Our policy is valid for a period of 3 calendar days from the date of the purchase. If you receive your order and are not satisfied for any reason you can return the product for a refund. If the period of 3 days has lapsed since the purchase, we can't, unfortunately, offer you a refund. If you would like to cancel non-embroidery orders once placed (not processed yet) we will try to do so, but the transaction fee of the payment card will be deducted from the refund amount (2-3%).
Refund requirements
The following criteria must be met to qualify for a refund:
In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.
Sale and Clearance items
Only regular priced items may be returned, unfortunately monogrammed items, sale or clearance items cannot be returned.
Shipping items
Contacting us
For questions or concerns relating to our privacy policy, we can be contacted by email at Customer Care
Email: info@babyfoxkw.com
This document was last updated on Janruary 26, 2022