الاسترجاع والتبديل
Refund & Return Policy
We want you to love your purchase. If for any reason you’re not satisfied, we’re here to help
Return Period
Refunds and returns are accepted within 14 days of purchase.
Eligibility for Refunds
To be eligible for a refund, all of the following conditions must be met:
- The item must be unused and unworn
- The item must be in its original condition
- All original tags must be attached
- The item must be returned in its original packaging
- The item must not be damaged, altered, or washed
All returned items will be inspected before a refund is approved. We reserve the right to refuse a refund if the item does not meet the above conditions.
How to Initiate a Refund
To initiate a refund request, please visit our store in person within the 14-day return period. Our team will assist you with the process and inspection.
Refund requests are not processed online or by email and must be initiated in-store.
Non-Refundable Items
The following items are non-refundable and non-exchangeable:
- Sale or clearance items
- Personalized or monogrammed items
Refund Method
Once approved, refunds will be issued to the original payment method used at the time of purchase.